Chapter VIII Test Disputes and Score Review

Article 49
Examinees having doubts regarding the written test questions or answers or regarding non-choice-questions in field test in written tests format shall submit a physical or electronic written statement including the following information to the competent authority or the responsible certification administration agency of the written or field test within 7 days after the test:
1.The name, test registration number, address and telephone number of the examinee;
2.The job category, class, and examination number of the test, and the numbers of the questions in concern;
3.The reasons why the questions or answers are considered inappropriate or erroneous, related information shall be submitted.
The doubts about the test shall be submitted before deadline, the postmark or the time when the electronic submission is completed is deemed the time of submission. Doubts submitted after the deadline will not be accepted.
An examinee shall be allowed to submit their doubts about one question only one time.
Article 49-1
If the written and/or field tests are conducted online or by computer, the test questions and answers will not be disclosed after the test.
If the field tests are written tests instead of pre-set questions from a test bank, the answers will not be disclosed after the test.
Article 50
The Central Competent Authority and certification administration agencies shall handle the doubts described in Article 49 according to the following procedure:
1.If the doubt involves the actual content of a question, The Central Competent Authority shall turn the information presented by the examinee, the question and the answer over to the original persons of composing test questions bank and request for a reply within 7 days. If necessary, The Central Competent Authority may invite other specialists to examine the reply, review the answer sheet in concern, and inform the examinee of the result.
2.When the doubt raised does not involve the actual content of test questions, The Central Competent Authority or the responsible certification administration agency shall address the problem.
If the persons of composing test questions bank stated in Subparagraph 1 of the preceding paragraph is unable to handle the matter, other persons of composing test questions bank may be invited to handle the matter.
Article 51
When written test questions or answers are confirmed as erroneous or flawed, the following measures shall be taken:
1. When a question is erroneous and the correct answer therefore does not exist, the points for the question shall be given to every examinee in concern.
2. When a question may be flawed but the correct answer does exist or the answer announced is mistaken, regrading shall be conducted according to the correction.
Article 52
When non-choice- question written field test questions are confirmed as erroneous or flawed, the following measures shall be taken:
1.When a question or its sub-question is erroneous and thus making it impossible for examinees to answer, the said question or sub-question shall be discarded and the points it accounts for shall be transferred to other questions or other sub-questions of the question in concern.
2.When a question may be flawed but it is still possible for examinees to give an answer, regarding shall be conducted according to the corrected criterion.
Article 53
During a written or a field test, examinees having questions about the task assigned or the examination room of the assignment for the written test adopting an online test on a computer or the field test adopting a practical task, computer test, machine simulating test, system simulation test or other methods for technology development, characteristics of job category, shall raise the questions on the spot and shall be recorded by the invigilators or markers. Questions that have not been raised on the spot, and has been recorded shall not be processed afterwards.
The questions described in the preceding paragraph shall be processed in accordance with Article 50.
Article 54
If a candidate has any disagreement with the results of the written and/or field tests, he/she may, within ten days from the date of delivery of the transcripts, apply in writing or by electronic data transmission to the Central Competent Authority or to the unit in charge of the written and/or field tests for a review of the results.
The date of the application shall be determined by the postmark or the time of completion of electronic data transmission, and the application will not be accepted after the deadline.
Applicants are not allowed to request for re-checking, reviewing, or copying of answer sheets (cards) and assessment forms, providing scores for each item, or reference answers for field tests. Applicants are not allowed to ask for the name or information of the person who produces the questions, the person who supervises the assessment, or the person who supervises the examination.
The review of the written and/or field tests mentioned in the first paragraph shall be limited to one time each.
Article 55
The Central Competent Authority or the organization that administers the written and/or field tests shall handle any requests for review of the test-takers' scores in the following manner:
1. Regarding the results of the written and/or field tests, the applicant's answer card shall be retrieved, the applicant's test card number shall be verified, the applicant's mode of answering shall be checked for compliance with the regulations, and the applicant's scores shall be read once for each of the high and low sensitivities of the information equipment in order to ensure that there is no error in the score computation and registration.
2. If the written and/or field tests are conducted online, the applicant's computerized examination scripts (including the results of the answers) should be retrieved, the applicant's written and/or field tests number should be verified to ensure that it is correct, and the calculation of marks should be verified to be in accordance with the registration information.
3. Regarding the results of field tests, the applicant's answer sheet or assessment form should be retrieved, the applicant's admission card number should be checked in detail, and then the results of the application for rechecking should be checked, and the total of all calculations should be confirmed to be in accordance with the registered information.
The Central Competent Authority or the organization that administers the written and/or field tests shall reply to the applicant with the results of the previous review and the scoring method for each category by letter or by electronic data transmission. Original answer sheets (answer cards) and photocopies shall not be provided to applicants. If the applicant is unable to be scored correctly due to non-compliance with the required methods or tools, the applicant shall be informed of the reason.
Article 56
Applicants for score review may not have any of the conduct specified in Paragraph 2 of Article 54.
Data Source:Ministry of Labor / Law Source Retrieving System Labor Laws And Regulations