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(Ⅰ)Competent authorities are authorized to establish public employment services institutions as necessary to meet business needs.
(Ⅱ)Should the population of indigenous people(s) have reached twenty thousand or more within the jurisdiction of a municipal city or a county/city, public employment services institution(s) for indigenous peoples may be established in order to accommodate the special cultural needs of such indigenous people(s).
(Ⅲ)The Central Competent Authority shall set the guidelines on the establishment of public employment services institution(s) as referred to in Paragraphs 1 and 2 of this article.

Employment services processed by public employment services institutions shall be offered free of charge. However, public employment services institutions may collect fees from employers for expenses incurred in examinations or recruitment activities that are specifically entrusted by those employers.

Public employment services institutions are required to process all applications from job applicants seeking employment and from employers seeking to hire, without refusal. Notwithstanding the provision in the previous paragraph, a public employment services institution may refuse to process an application if the application is in violation of applicable laws or regulations; if the job applicant or employer fails to provide necessary information for job referral purposes.

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To enhance information availability of various job markets, public employment services institutions shall collect, organize and analyze information regarding wage variations, supply and demand of human resources and any prospective developments within their respective districts of responsibility.

(Ⅰ)Public employment services institutions shall provide employment counseling for job applicants, and refer them for appropriate work, vocational training, skill examinations, entrepreneurial guidance, determination of unemployment status or applying for unemployment benefits based on the outcomes of the job and vocational counseling.
(Ⅱ)All services provided and counseling content as described in Paragraph 1 must be systematically recorded.
(Ⅲ)The Central Competent Authority shall set the guidelines on the job and vocational counseling and any other related matters as referred to in Paragraph 1.

Public employment services institutions are required to establish and maintain collaborative relationships with schools within their respective responsible districts, with a view to assist those schools with vocational counseling for students. In conjunction with these educational institutions, public employment services institutions shall: facilitate the referral of graduates to appropriate employment opportunities or vocational training programs; participate in developing and implementing vocational training programs. Following the employment of these students, public employment services institutions are responsible for providing ongoing post-employment counseling and support.

In order to assist job applicants who lack the necessary knowledge and skills with employment, public employment services institutions may refer these individuals to appropriate vocational training programs and upon completion of their successful completion, assist and facilitate their job placement.

Public employment services institutions are required to provide referral services to individuals applying for unemployment benefits under employment insurance. These services include: referrals to suitable employment opportunities, and referrals to vocational training programs.